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Deposit and Bookings

We take a £100 deposit to secure your booking.  This is payable when you book, with the balance being payable on arrival.

 

The deposit is non-refundable.  

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Should you cancel with less than 14 days notice and we are unable to rebook your room, your balance is payable in full.  We will always try to rebook your room and always refund you any nights we rebook, minus admin costs.

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Should you cancel with less than 30 days notice and we are unable to rebook your room, you will be charged 50% of the cost of the full booking, subject to the above attempts to rebook.

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Arrivals

Although we live at the B&B, we do not employ a receptionis and our reception is therefore not manned unless we are expecting guests.  We therefore request that you let us know when you are coming the day before your arrival, to ensure that we are here to greet you!  We further ask that you let us know on the day if there is a change to your ETA, and text or ring when you are half an hour away.  Sorry if this seems excessive - we will often have built our day around your arrival time and we'd hate to leave you standing on the doorstep.

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Check in is between 3pm and 7pm.

 

We are very happy to be flexible about arrival times, provided that we know when you are coming.  We cannot emphasise this enough.  Should your room not be ready for you on arrival (if early in the morning), we are always happy to take your suitcases in, sort out your parking for you and send you off to enjoy some extra time in the village while we finish your room for you.  Should you arrive early, please do not go freelance and pay for your own parking!  We have already paid for this for you.

 

You can drive down to The Cottage and park outside to drop luggage, people etc.  We will then give you a parking permit for the Polperro Car Park.  Between February and October half term, a TukTuk service runs between the B&B and the Car Park - very useful for those with limited mobility!
 

Breakfast room
Breakfast is served at table. It is not possible to serve breakfast in the bedrooms. The Breakfast Room is on the ground floor. 
 

Bedrooms
There are three bedrooms in the main, 17th century part of the property.  They are accessed via a 12 step stair case with a hand rail to the left. All rooms have king sized beds and en-suite shower rooms with walk in showers. Max step height 20cm. Please do not bring pizzas, burgers etc to eat in the bedrooms.
 

The Hideaway

The Hideaway is a separate bedroom and en-suite, at the back of the garden.  Accessed via 25 steps, with a hand rail.  As the steps are of varying heights and depths, those with mobility issues may be more comfortable in a room in the house.  King sized bed, en-suite shower and private sun terrace - sun not guaranteed!
 

 

Dogs

We welcome well behaved dogs at the B&B, for a small supplementary charge. We request that you do not leave your dogs unattended in your room during your stay as this can be distressing for the dog, cause disturbance for other guests and be costly in terms of damage. We can recommend Pelynt Kennnels and Cattery for daycare, should you have plans which don't include your canine companions. You can reach them on: 01503220915.  Please be sure to book with plenty of notice and note that dogs must be up to date with vaccinations etc.

 

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General information
Proprietors available on site.

Emergency evacuation procedures for all guests are clearly displayed in all rooms.

Non smoking policy throughout establishment including e-cigarettes.  Our insurance does not permit the lighting of candles or night lights on the premises